Flat-rate plans billed monthly, per managed device. No per-ticket charges and no surprise line items. What we quote is what lands on the invoice.
Every plan includes 24/7 remote monitoring, patch management, and endpoint protection as a baseline. From there, coverage scales with your risk profile, from essential IT upkeep to full-stack cybersecurity and compliance reporting. All plans are billed monthly per managed device, with a 5-device minimum.
$50 per device / month
Essential coverage to keep systems monitored, patched, and protected.
Best for: Trades, contractors, shops, and field-service businesses that need dependable, protected systems and have no compliance or insurance requirements to meet.
$75 per device / month
Adds network monitoring, email security, and cloud backup for your endpoints.
Best for: Professional offices that run on email and shared files, where downtime or lost data stops the work.
$145 per device / month
Full-stack cybersecurity, backup, disaster recovery, and compliance-ready reporting.
Best for: Businesses that answer to a cyber insurance carrier, an auditor, or a regulator, such as healthcare, financial, and legal practices.
For example: a 10-device office on the Secure plan runs $750 a month, plus a one-time onboarding fee.
| Feature | Essentials | Secure | Complete |
|---|---|---|---|
| Core IT Management | |||
| Remote Monitoring & Management (NinjaRMM) | ✓ | ✓ | ✓ |
| Patch Management, OS & Third-Party Apps | ✓ | ✓ | ✓ |
| Unlimited Remote Support (Business Hours)* | ✓ | ✓ | ✓ |
| Onsite Support** | ✓ | ✓ | ✓ |
| Asset & Inventory Management | ✓ | ✓ | ✓ |
| Network Device Monitoring | – | ✓ | ✓ |
| Cybersecurity | |||
| Endpoint Detection & Response (SentinelOne) | ✓ | ✓ | ✓ |
| Managed Antivirus / EDR Policy Management | – | ✓ | ✓ |
| Ransomware Rollback Protection | ✓ | ✓ | ✓ |
| DNS Web Filtering | – | ✓ | ✓ |
| Email Security / Anti-Phishing | – | ✓ | ✓ |
| Dark Web Monitoring | – | – | ✓ |
| Vulnerability Scanning (Internal/External) | – | – | ✓ |
| Security Awareness Training | – | – | ✓ |
| Managed SIEM / Log Management | – | – | ✓ |
| Incident Response Planning | – | – | ✓ |
| Backup & Business Continuity | |||
| Cloud Backup, Endpoints | – | ✓ | ✓ |
| Cloud Backup, Servers | – | – | ✓ |
| Backup Monitoring & Testing | – | ✓ | ✓ |
| Disaster Recovery Planning | – | – | ✓ |
| Reporting & Compliance | |||
| Monthly Executive Report | – | ✓ | ✓ |
| CIS Controls v8 Compliance Reporting | – | – | ✓ |
| Quarterly Business Review (QBR) | – | – | ✓ |
| Vendor Management Support | – | – | ✓ |
* Remote support is unlimited during business hours, 8 a.m. to 4 p.m. Eastern, Monday through Friday, subject to the terms of our service agreement. Monitoring runs 24/7. After-hours emergency work is billed at 1.5 times our standard rate ($150 per hour).
** Onsite support is available on every tier. The Complete tier includes 8 hours of onsite support per month. Onsite visits on the Essentials or Secure tiers, and hours beyond the included 8, are billed at our standard rate of $100 per hour.
We'll assess your environment and recommend the right tier, no pressure.