FAQ

No. While we’re based in Troy, MI, we serve clients across the U.S. and around the world. Our remote monitoring tools and 24/7 helpdesk allow us to provide the same high-quality support no matter where you are located.

Unlimited support means you can call, email, or request onsite assistance as often as you need without worrying about extra charges. It’s all included in your flat monthly rate—no surprises.

We charge a simple, predictable monthly fee for our services. This makes it easy to budget your IT costs and eliminates unexpected expenses at the end of the month.

We take a proactive approach with 24/7 threat monitoring, security patching, endpoint protection, and incident response. Our goal is not just to react to threats but to prevent them before they impact your business.

Yes! We offer co-managed IT support, meaning we can partner with your in-house IT staff to provide additional resources, expertise, and coverage.

You’re covered. Our team provides 24/7 monitoring and emergency support. Whether it’s 2 PM or 2 AM, we’ll respond quickly to keep your business running.

Absolutely. We handle cloud migrations from planning through implementation to make sure your transition is smooth, secure, and cost-effective.

Yes. In addition to IT, we provide camera and access control management so your digital and physical environments are both protected.

We combine enterprise-level expertise with a transparent, customer-first approach. With unlimited support, flat-rate billing, and 24/7 protection, you’ll always know your IT is in trusted hands—without hidden costs or surprises.